In today’s highly competitive marketplace, customer experience is becoming the number one decision making criteria for your existing customers and new prospects. In this 20-minute webinar get initial insight into how technology and good change management can enable your bank to deliver amazing experiences, from first touch points with your prospects right through to them being loyal customers.

In this Webinar we will take you through:

  • A walk-through scenario of what could be possible with a technology enabled customer journey
  • Current and emerging Microsoft technologies to enable that journey
  • Where to start if you wanted to embark on this transformation with your bank
  • Culture change to deliver and enable adoption

Dates and Times Available: Thursday 25th October at 11am or Thursday 8th November at 12pm

Format: 20-minute presentation followed by 10 minute interactive Q&A.

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Webinar Dates: Thursday 25th October 2018 or Thursday 8th November 2018

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