Webinar: Friday 22nd April at 11:00 AM
The purpose of this webinar is to take you through a step-by-step guide of the CRM specification process, helping you to make the right decisions for your business from the outset. The areas that will be covered in this webinar include:
Setting objectives for your CRM:
This is suitable for anyone who is looking to specify and implement a CRM system for the first time, and also for those looking to improve on their current systems. Without setting the right objectives it won’t be possible to get your specification right, so join us for advice on this crucial step.
Outlining high level requirements, CRM ROI and costs:
It is essential that you outline budget expectations and know exactly what you expect your CRM to do. This is central to generating the right ROI. If you’re a decision-maker or need to present your business case to the board, our step-by-step webinar will help you to demonstrate knowledge and acumen when it comes to the specification process.
If you’re looking to implement a CRM system or want to get the most out of your next CRM purchase, it’s important you get the specification right from the outset.