In the Banking and Financial Service sector, the battle is on for market-share and customer attention. Excellent Customer Experience is the key differentiator to acquisition, retention and satisfaction.
From AI and bots to self-serve portals, Microsoft is leading the way in solutions that make common data model technologies work harder and smarter to maintain competitive advantage in Banking and Financial Services. Agile technology, integrated data and the right applications support cross-departmental efficiencies and collaboration which in turn supports product innovation, improved service quality standards and driving effective business change.
In this 20-minute webinar, CEO Billy Lyle will walk you through:
- The core modules – Sales, Marketing and Customer Service
- The key technology – Power Platform, Flow, PowerApps & Power BI
- Gain a clear understanding of the core Dynamics 365 modules, and how they can drive operational efficiencies in all areas of the banking ecosystem, from sales and marketing to finance and operations.
- An overview into modern workplace technologies that can unify your data, culture and people.
- Gain insight into how you can use these technologies within your own business.