The Ultimate Guide to Dynamics 365

With the release of Microsft Dynamics 365 at the end of 2016 we saw a complete game changer from Microsoft with the marriage of CRM and ERP in a single business tool that offers seamless integration between all areas of the business.

In this guide we discuss the following topics:

  • Why is CRM not in the title?
  • Common Data Model
  • The Dynamics 365 Business Edition
  • The Dynamics 365 Enterprise Edition
  • Dynamics 365 Licensing Glossary
  • Team Member Licensing
  • Microsoft Dynamics 365 for Sales
  • Microsoft Dynamics 365 for Customer Service
  • Dynamics 365 for Project Service Automation
  • Dynamics 365 for Field Service
  • Dynamics 365 for Marketing App
  • Microsoft Social Engagement
  • Dynamics 365 In Cloud vs. On Premise
  • Dynamics 365 Non-Production License
  • Powerapps
  • Microsoft AppSource
  • Voice of the Customer Surveys
  • Integrated Self Service Web Portal
  • Power BI
  • Microsoft Flow
  • Mobile Offline
  • Dynamics 365 Migration

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