Whitepaper | The Digital Insurer

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“The Digital insurer is a customer-centric, proactive and competitive organisation that delivers a unique and engaging experience to customers and agents”.

Microsoft, 2019

This short paper explores the fast moving and constantly innovating opportunities available to decision makers and change-makers in the insurance sector. By embracing new and energing tools and harnessing the power of Microsoft’s latest technologies, c-suite decision makers and Board level sector leaders can lead their insurance business to:

Delivery exciting and immersive omni-channel user experiences that drive customer acquisition, retention, delight and growth.
Utilise precise data insights that improve performance, enhance risk insight, and track analytics and performance across all areas of the business.
Enable digital working practices that drive colleague and team efficiencies and morale, improve engagement and sales and vastly improve operational effectiveness.

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