What: self service analytics, data visualisations and secure, real time access monitoring.
Why: Data is key for any organisation, but how you handle it can differentiate you from the competition. You know you need to keep customer data secure, particularly when working with sensitive financial information, but you also need to be able to see, manipulate and visualise that data to support your business. Use Power BI to bridge the gap between data and action.
What: A suite of interconnected apps, connectors, services and data platform.
Why: Use Power Apps to turn ideas into organisational solutions. Solve your business challenges with the ability to build custom business applications in a low-code environment.
What: Power Automate enables you to use low-code, drag-and-drop tools and hundreds of prebuilt connectors to automate repetitive, mundane tasks with ease.
Why: Your people are your greatest asset, but they’re losing time to manual, repetitive processes, Power Automate can give them that time back by enabling them to create and enhance workflows with AI, and over 350 out-of-the-box connectors.
Power Virtual Agents
What: Power Virtual Agents can be your organisation’s secret weapon – use intelligent chatbots powered by AI to support your customers and your team.
Why: Make sure your customers can access high quality support at all times. Use Power Virtual Agents to answer common questions and resolve frequent issues around the clock. These chatbots will learn from your employees and their interactions, providing high quality support to your customers and freeing up your real agent’s time to handle more high-pressure issues.
Watch the Power Platform in action
Learn how to reduce the app development lifecycle by empowering business users to become citizen developers, allowing them to build apps and connect processes with Microsoft’s low-code, no code technology.
Find out more about how we can support your organisation
There has never been a greater focus on technology in the banking space than there has right now. With that in mind, we pulled together 4 keys areas that we think need transforming in banking. https://redspire.co.uk/crm-blog/digital-transformation-in-banking-sector-4-key-solution-areas/