Empowering Specialist Insurance
In specialist insurance, today’s innovations define tomorrow’s success. Redspire and Microsoft are shaping that future by being faster, more intuitive and harnessing the immense power of data.
A range of resources for to help insurance leaders adapt and grow with the very latest technology, future-proof operations and excel in customer experience in the months and years ahead.
Covid-19 business continuity response
- See how Beazley and Redspire deployed a Power Platform solution at pace to keep the cogs turning when the pandemic closed Lloyd’s marketplace doors.
- Understand the core capabilities of the Power Platform and how low-code, no-code applications are meeting the digital demands and app development.
- Visualise how the technology can bring your tactical and strategic transformation goals to life.
The impact of the pandemic on the insurance sector
- See how sector leaders responded to the new operating environment and how accelerated transformation will shape the future of insurance.
- Understand the technology stacks that are driving radical innovation and change in the specialist insurance world.
- Explore behavioural best practice strategies for steering your people through challenging periods of uncertainty and change.
A short demo of an insurance claims use case
- See Canvas and Model driven apps and the AI forms processor element in action and learn how to reduce the app development life cycle.
- Understand how Power Apps connect to the Common Data Service (Dataverse) to unify disparate systems across departments, third parties and intermediaries.
- Explore new ways to engineer processes with modern tools, within the context of your insurance business.
Redspire and Microsoft’s suite of free online workshops help Insurance leaders drive their transformation strategies, with the right technology, at the right time. Book online now or get in touch for a chat.
Who’s the workshop for? Insurance Sales and c-suite transformation leads in Microsoft account managed Insurers
- See how technology can enable sales and relationship managers to sell smarter and faster with Dynamics 365, enriched by AI and LinkedIn Sales Navigator.
- Accelerate sales with predictive lead scoring and forecasting, with intelligent assistant support through the engagement process.
- Unify rich customer data, company assets and top seller playbooks with free advanced insights features across desk-based dashboards and on-the-go devices.
Who’s the workshop for? Insurance marketers and c-suite transformation leads in Microsoft account managed Insurers
- Gain a holistic view of customer behaviours with rich data insights, and discover new audience segments with AI-driven recommendations.
- Visualise how to automate complex financial promotions compliance and connect to sales and service applications.
- See how to create segmented nurture and transactional journeys that increase sales and loyalty and make use of simple, configurable content templates.
Who’s the workshop for? Insurance CX leaders, as well as c-suite transformation leads in Microsoft account managed Insurers
- Learn how to build loyalty and increase CSat scores with Dynamics 365 for Service, Omni-channel for Service and Power Platform integrations.
- Connect the dots across multiple touchpoints to create incredible customer journeys and understand and react to emerging service needs with AI and self-serve solutions.
- Manage cases from first touch to resolution and gain real time insight on trends and satisfaction.
Who’s the workshop for? CTO’s or CIO’s who manage tactical and strategic digital transformation within Microsoft account managed Insurers
- Explore data modernisation and low-code, no-code capabilities. Push creative boundaries and put the ability to build cool stuff in your people’s hands.
- See use cases of Power Platform in action, to visualise how it’s more that the sum of its parts.
- Conceptualise connected sales, service and acquisition journeys, built with Power Platform and hundreds of data integrations, including Dynamics 365 and third party tech.
Build, plan, and execute transformation strategies with a proven, innovative approach from Microsoft Catalyst – an envisioning and planning program that employs Microsoft Dynamics 365, the Microsoft Power Platform, and the Microsoft Cloud.
Redspire Catalyst Process for Insurance
Insurance organisations are redefining their businesses and digital infrastructure in the face of to threats from traditional and non-traditional competitors, increasingly stringent regulatory requirements, changing customer expectations, and the overwhelming number of claims resulting from catastrophic events.
Using the proprietary IDEA framework, developed with McKinsey, Harvard Business School and Microsoft, Redspire’s Catalyst trainers can help your team and stakeholders develop a mutual understanding of these business objectives and challenges, quantify your project value and bring it to life in a demonstration, proof of concept or pilot. Together we can plan a program of work to deliver the transformation project, with the right technology at the right time.
Customer Story: Beazley
Read all about how Redspire, Microsoft and Specialist Insurer, Beazley collaborated to develop a brand new Power Platform-based booking system, Beazley Booking. This application for managing bookings and connecting brokers and underwriters during the covid-19 pandemic replaced a 400-year-old in-person process.
Read how we created a broker facing portal and a simple underwriter application, all connected to outlook and video conferencing. The rapid deployment meant Underwriters and Brokers could continue to meet virtually to discuss risk and close deals as they usually would in person at the Lloyd’s of London marketplace.
“At the forefront of customer experience and digital transformation, change comes fast and often, particularly in the Insurance sector. It’s my job as a hands on business leader and CEO at Redspire to be ahead of that curve and give our clients the greatest strategic advantage through our Microsoft partnership and their technologies. I’m driven by adding value and seeing change happen in insurance, and to growing Redspire to be a business that supports growth, innovates and gives back to the community.”
“As lead Solution Specialist for Redspire, I’m usually helping our Insurance clients scope and visualise the limitless possibilities of Microsoft Dynamics 365 and Power Platform. I’m fully Microsoft Catalyst trained to ensure our work in Insurance and the wider Financial Services sector inspires project success, helps design the future of the business and empowers businesses to innovate and bring change through the Microsoft stack.”
97%
of Fortune 500 companies have joined the Power Platform’s low-code, no-code revolution
5x
greater demand for mobile apps than IT teams can deliver
>3m
monthly active developers on the Power Platform
80%
of financial services companies are in the Microsoft cloud
3000%
YOY growth for Microsoft Power Apps
Customer Story: Beazley
Read all about how Redspire, Microsoft and Specialist Insurer, Beazley collaborated to develop a brand new Power Platform-based booking system, Beazley Booking. This application for managing bookings and connecting brokers and underwriters during the covid-19 pandemic replaced a 400-year-old in-person process.
Read how we created a broker facing portal and a simple underwriter application, all connected to outlook and video conferencing. The rapid deployment meant Underwriters and Brokers could continue to meet virtually to discuss risk and close deals as they usually would in person at the Lloyd’s of London marketplace.
“It’s fundamental to Beazley that we get the basics right and Microsoft Technology like Dynamics and Power Platform and partners like Redspire play a big part of that.”
“It’s fundamental to Beazley that we get the basics right and Microsoft Technology like Dynamics and Power Platform and partners like Redspire play a big part of that.”
Mark Moerdyk, Chief Technology Officer, Beazley Specialist Insurance
“Beazley Booking empowers brokers to arrange appointments with us using a user-friendly and intuitive application, helping ensure trading with us is as frictionless and straightforward as possible.”
“Beazley Booking empowers brokers to arrange appointments with us using a user-friendly and intuitive application, helping ensure trading with us is as frictionless and straightforward as possible.”
Simon Jackson, Head of open market property, Beazley
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