The functionality of the Sales App has been designed to allow your sales team to run efficiently.

It has the same core functionality as Dynamics CRM Online but with the massive benefit of being able to see what’s going on elsewhere in the business that will help the Sales users to spot opportunities.

Access is desktop, tablet, mobile and via Outlook to sales lead management, sales opportunity management, competitor tracking, sales product management, sales price lists, sales quote, sales order, sales invoice, marketing lists, marketing and quick campaigns, unified service desk, sales goals, territory management, business units and teams.  It also includes Non-Production License, Social Engagement, Mobile Offline, PowerApps for Sales, Knowledge Management, Voice of the Customer and Team Member capabilities.

Tomorrow we’ll give you the quick hit on The Dynamics 365 Customer Service App.