The right CRM customer experience can retain customers, not just attract them. In this blog section, we look at the power of CRM and it’s capabilities to deliver an outstanding customer experience.
"2019 will be a year of rapid change" - Claire Barclay, COO of @MicrosoftUK
Digital ethics and privacy are becoming critical elements of any technology decision and Artificial intelligence will open up new frontiers for digital business according to @forrester and @Gartner_inc
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