Entries by Andrew Miller


AI Builder – Microsoft’s new low-code intelligence tool for the Power Platform

Hot off the press from the Microsoft BizApps Summit conference in Atlanta, comes the newly announced and hotly anticipated AI Builder. The turnkey solution comes as part of further investment into the growing capability within the Power Platform, allowing users to harness the functionality of Microsoft’s already established Artificial Intelligence tools within their own custom-built […]

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Top five benefits of upgrading and migrating to Cloud CRM in Banking and Financial Services

The financial services sector is under growing pressure to meet ever-increasing compliance and regulation whilst delivering data-centric, customer-first experiences. Digitally switched on audiences from data-aware millennials to silver-surfing baby boomers are riding the digital wave and their expectations from Banks and Insurance providers are high. In touch with the innovations, apps and tools that help […]

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Digital Transformation in the Banking Sector: 4 Key Solution Areas

As the banking industry experiences its own shift in priorities in response to the “Fourth Industrial Revolution”, organisations are placing a much larger focus on investing in the technology that will lead them into a future of complementary digital transformation. Microsoft frame digital transformation through 4 key solution areas: Modern Workplace With an increase in […]

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April Release Notes

As we edge closer to the beginning of the new financial year, it signals the latest bi-annual update from Microsoft on the April 2019 release features for Dynamics 365 and Power Platform. The 396-page document details new and improved features across Sales, Marketing, Customer Service, Portal, Field Service, Project Service Automation, Finance and Operations, Microsoft’s […]

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Social Selling at the Institute of Sales Management, Scotland.

We recently attended the first ever Edinburgh-based event hosted by the Institute of Sales Management The inaugural Scotland Event showcased the dramatic change in the sales environment, as businesses spanning all industries accelerate digital transformation through cloud technologies. Businesses today are meeting the challenge of servicing a new breed of B2C customers and B2B clients […]