3 min readAI Builder – Microsoft’s new low-code intelligence tool for the Power Platform

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AI brain image

Hot off the press from the Microsoft BizApps Summit conference in Atlanta, comes the newly announced and hotly anticipated AI Builder.

The turnkey solution comes as part of further investment into the growing capability within the Power Platform, allowing users to harness the functionality of Microsoft’s already established Artificial Intelligence tools within their own custom-built applications.

The AI builder will become a flagship offering as part of the PowerApps “low code” pledge to “allow everyone, from the professional developer to the frontline worker, to participate in driving better business outcomes by building apps”.

The application of Artificial Intelligence within PowerApps will allow crucial sectors that have more of a requirement for immediate customer feedback, like banking, to better align their digital strategy around the customer journey. Power BI, Microsoft’s Business Intelligence Reporting Platform will leverage this functionality providing for immediate trend analysis and valuable insights into key data metrics within these organisations and another key offering that will benefit from the AI customization functionality will be Microsoft Flow, as part of the successful visual process automation and workflow management tool, with a view to providing a simplified approach to optimising the work-based processes without having the advanced technical knowledge of understanding how AI works.

There will be 4 main components to the studio in the first instance;

Classification – This comes in two forms; Binary Rule-Based Classification of new data for segmentation and task management etc. Go/No-Go, Pass/Fail, Ready/Not Ready for Review and Text Classification using the Natural Language Processing (NLP) functionality to analyse sentiment and routing Customer Requests; i.e. Customer Service or Customer Retention.

Business card reader – This tool will take a photograph or load an image from the local device, scan it to find a business card and extract the information it finds into selected fields.

Form processor – This component takes a photograph or loads an image from the local device, and then processes it to extract text based on a trained AI model. If it detects a form that the AI model is trained for, the form processor extracts the field values, and identifies them.

Object detector – An object detection scan will take place off a photo or image file. On a mobile device, the user is presented with the device’s interface to choose between taking a photo or selecting one already available. When an image is selected, the component automatically performs a scan to identify objects within the image.

One of the early adopters of the innovative preview tool was G&J Pepsi who worked alongside Microsoft as part of the preview availability to develop some in-app AI functionality which allows for a simplified and streamlined process for inventory management where store employees have the ability to take a picture of the shelf and share it with the AI Builder.

AI builder screen

The AI, built within the system can then recognize the types of bottles on the shelf, count them and determine whether or not Pepsi needs to order and deliver another shipment, and then send the request to action all with minimal requirement for any in-system coding.

You can check out the latest phase 2 release notes here for all the upcoming capability enhancements due to land in October 2019, with the AI Builder in preview now.

Microsoft Dynamics 365 is a next-generation business management and digital transformation system that unifies ERP, CRM, and business intelligence into one slick application that can be uniquely tailored to your business needs. Blending people, culture and technology, it feeds all areas of the financial services business from day to day frontline branch operations to boardroom vision and strategy, whilst allowing IT teams to innovate new initiatives instead of problem-solving day to day. For more information on improving the digital transformation strategy to grow alongside your business, get in touch with Redspire today.