3 min readActs of Kindness and the impact on Mental Health

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As part of #MentalHealthAwarenessWeek, we asked our Head of HR and Business Operations Kristine Steele to share the ways that Redspire is providing a mentally healthy workplace. She gives her thoughts below on why, especially now, #KindnessMatters. 

Before lockdown, my 2-year-old son was in nursery. When I collected him at the end of each day, his nursery teacher always gave me a rundown of his day. What he learned, what he ate etc and I would always ask the same question in return…” was he kind today?”

For me, kindness is such an important value, in both the workplace and our personal lives. The small ways in which we normally show kindness in the workplace for most of us have gone, for now. Making someone a cup of tea, a hello and a smile as you walk past in the corridor, asking how someone’s day has been, buying biscuits to share. Most of us do these things without thinking about them. We are naturally caring, social creatures. But for someone who isn’t having a great day, these small things can make a big difference.

So, it’s really important now, at a time when many people are feeling isolated and anxious that we reach out and take the time to make colleagues and loved ones feel better. A virtual hug, a thinking of you message, an offer of support and a chat; even to those you may not normally speak to, could really have a positive impact on someone’s mental wellbeing. By showing that you’re thinking of them and that you care.

I am really proud to be part of the Redspire team. Our Managers work hard to support and encourage their teams and we are continuously striving to make Redspire a great place to be. As part of our roadmap prior to lockdown, we had been reviewing the way we do business to ensure our everyday working culture is as mentally healthy as possible. We continue to do this by reviewing training and coaching options for our Managers to give them the tools they need to further support their teams, and we will be creating a hub of resources to encourage all employees to explore and share ways to manage stress, anxiety and mental health.

Our next step is to train a number of team members to become mental health ambassadors. We are currently running mindfulness sessions, introducing wellbeing action plans and continue to organise virtual social events, quizzes and celebrate birthdays and achievements. We’re keen that our teams input on what’s important to them too, so source suggestions of what matters to them. We’re keen that we continue to deliver a great service to our customers, but also make sure our employees have the balance between work and personal life. Especially, as for now, as both are so intertwined.

As well as hands-on team support, our anonymous wellbeing survey helps us measure how successful our initiatives are but also allows staff a voice to talk and allows us to listen. It supports the daily conversations between employees and managers and set benchmarks to measure and improve upon. It’s important as employers and Managers that we talk, listen and really care about supporting our teams. We strive to create a trusting and open environment where people won’t be judged, and we continue to encourage people to speak out and ask for help if they need it. These recent months have been tough on the global community. Everything has changed. That’s what makes it even more important now, to all work hard to get through the new challenges we face.

Be kind to each other, #KindnessMatters 

#MentalHealthAwarenessWeek

Connect with Kristine as she shares more on Redspire’s Mental Health and Wellbeing Roadmap over the months ahead.

For more information on mental health awareness week and where you can get further support visit: https://www.mentalhealth.org.uk/campaigns/mental-health-awareness-week