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Digital Transformation
in Travel & Leisure


Every time your customers interact with you, they are generating data. It’s the travel industry’s single biggest truth of digital transformation.

Join Managing Director of Redspire, Billy Lyle as he shows you how CRM can harness the power of customer data to increase sales revenue and deliver first-class customer service.


Webinar: Tuesday 22nd August 2017 @ 11:00am

Register for the webinar

Fill in the form below to reserve your place. Even if you can't make it, we'll still send you the recording and the follow-up PDF guide.

What's covered in this webinar?

Customer-centric data management

Data driven customer service, experiences and marketing are a win-win for travel businesses and their customers. Customers get the attention and recommendations they want and as a result, they feel more loyal and are more likely to recognise your company on reviews and recommendations. Businesses get the customer behaviour and purchase insight they need to inform business development and activities.

None of this is compatible with transactional customer relationships and demands a 360° view of each customer. It’s about having the quantitative data, but also capturing the golden insights.

Take 20 minutes with us and discover how digital transformation has changed how the travel industry views the booking process and how you can make better use of your data.

During the webinar, we will discuss;

  • The main themes of digital transformation in the travel and leisure industry.
  • What a 360° view of your customers looks like.
  • GDPR, a catalyst for positive change?
  • Creating a better customer experience and journey.
  • How Microsoft’s platforms and tools come together for process, productivity and insight.
  • The steps to intelligently storing, understanding and using your customer data.


When is it? Who's it for?

  • Date: Tuesday 22nd August 2017
  • Time: 11:00am (GMT)
  • Attendees: Best suited to marketing, sales, IT and data officers working in the travel and leisure industry and who use (or are considering) CRM for data management, inbound marketing and email marketing.

Your Presenter:


Billy Lyle, Sales Director, Redspire CRM

Billy Lyle

Managing Director,

Redspire CRM

Of course, we’re also on hand to answer your questions.

Just add your details on the form to register. We don’t pass your information on to anybody else and we promise to leave you knowing more that you did before.

Redspire provides innovative digital transformation, CRM, customer engagement solutions and services to enable new ways to work better.
We combine a commercial customer centricity approach and design thinking consultancy with the technical capability of systems integrators.

Our leading clients span a diverse range of industries, trust our capabilities to deliver, create impact and power customer engagement through secure, personal CRM workspaces that provide people with instant access to essential data and communications on any device, anywhere mobile access.

Harnessing our experience delivered through the expertise of our people and our strong partnership with Microsoft, we believe this makes us your delivery partner for change.

microsoft gold partner