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Step 1 - What is CRM in 2017?

Please join us for our new CRM preparation series:

Your 8 Steps to CRM Implementation Success

In Step 1, Managing Director, Billy Lyle discusses what the CRM of today looks like and shows you how businesses across the globe utilise the power of CRM to increase efficiency and enable growth.

20 Minute Webinar: Thursday 26th October 2017 @ 11:00 am

Register here

Just a few details and we’ll send you everything you need to join our webinar. If you can’t make it, you can still register and we’ll make sure you get the recording.

What's covered in this webinar?

Your CRM Strategy in 2017

Join our webinar and start your CRM strategy planning by getting to know what CRM is and how it can benefit your business.

CRM has been on a journey. What started off as a sales management tool morphed into a system that drives customer interaction and business growth by improving business processes taking functionality from transactional to interaction based. It’s now all about the CRM strategy. What’s yours?


Join our 20 minute webinar

In the first of our CRM Preparation Series, we’ll be looking at what a CRM strategy is, as well as why and how businesses across every sector are using CRM to meet their business objectives and challenges.

Date: Thursday 26th October 2017
Time: 11:00 am

Webinar objectives:

  • Understand why you need CRM strategy and how you can shape yours.
  • Explore what CRM can now do across your business.
  • Learn how CRM drives profitability by informing decision making and enabling growth.

Series overview:

To join, simply add your details to the form and if you can’t make it on the day, we’ll make sure you get the recording.

This webinar is the first in our expert-led new CRM Preparation Series. In future webinars, we’ll show you how to scope your requirements, look at platform options and understand partner/vendor relationships. See our full list of topics in this series below.

By registering for this webinar, we’ll automatically let you know when the next upcoming webinar from the series will run.

Your Presenter:


Billy Lyle, Managing Director, Redspire CRM

Billy Lyle

Managing Director,

Redspire CRM

Of course, we’re also on hand to answer your questions.

Just add your details on the form to register. We don’t pass your information on to anybody else and we promise to leave you knowing more that you did before.

More webinars in this series

Like the sound of all webinars in this series? Why not sign up for the full series and we’ll send you a reminder on the week of each webinar. If you miss any, don’t worry we record all our webinars so you can get them on catch up.

Need to move quicker? We have several options to run you through these topics in person or you call simply call us for a chat.
Download our Discovery Day Pack for more information.

Redspire provides innovative digital transformation, CRM, customer engagement solutions and services to enable new ways to work better.
We combine a commercial customer centricity approach and design thinking consultancy with the technical capability of systems integrators.

Our leading clients span a diverse range of industries, trust our capabilities to deliver, create impact and power customer engagement through secure, personal CRM workspaces that provide people with instant access to essential data and communications on any device, anywhere mobile access.

Harnessing our experience delivered through the expertise of our people and our strong partnership with Microsoft, we believe this makes us your delivery partner for change.