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Step 6 – Create your business case

Please join us for our new CRM preparation series:

Your 8 Steps to CRM Implementation Success

In Step 6, Managing Director, Billy Lyle covers one of the most important parts of the CRM implementation process, defining your business case. This is the stage where you will start to design a system around the needs of your business.

20 Minute Webinar: Thursday 15th March 2018 @ 11:00 am

Register here

Just a few details and we’ll send you everything you need to join our webinar. If you can’t make it, you can still register and we’ll make sure you get the recording.

What's covered in this webinar?

Creating your business case

Our 20-minute webinar will help you get your business case in great shape, and help you meet your stakeholder expectations. If you’ve been tasked with reporting to the board with a CRM proposal, you need to make sure it has the full project overview, from objectives to finance centric elements and cost benefit analysis that they need to see to allow the CRM strategy to go forward.


Join our 20 minute webinar

In the sixth webinar of our CRM Preparation Series, we turn our experience into insight to help you prepare your CRM recommendation to your board and/or steering group with business value at the core of your argument.

Date: Thursday 15th March 2018
Time: 11:00 am

This webinar is the sixth in our expert-led new CRM Preparation Series, where we help you prepare your business case which in turn will help your stakeholder engagement.

Webinar objectives:

  • Understand the key reasons why you should spend time on preparing your business case.
  • Know how to create a business case that meets expectations.
  • Prepare for the five key questions the board are most likely to ask you.

Series overview:

If you are expected to submit a CRM recommendation to the board or you’ve been given a brief to work on a CRM project, this is a worthwhile webinar. It will be recorded as part our series so if you can’t make it, register anyway and we’ll make sure you get it.

This webinar is the sixth in our expert-led new CRM Preparation Series, where we help you prepare your business case which in turn will help your stakeholder engagement.

Our next webinar will show you how to assess the right platform and partner before wrapping up in our final webinar with the all-important ROI calculation. If you’ve missed any of the topics from this series, you can get them on catch up – see the full list below.

By registering for this webinar, we’ll automatically let you know when the next upcoming webinar from the series will run.

Your Presenter:


Billy Lyle, Managing Director, Redspire CRM

Billy Lyle

Managing Director,

Redspire CRM

Of course, we’re also on hand to answer your questions.

Just add your details on the form to register. We don’t pass your information on to anybody else and we promise to leave you knowing more that you did before.

More webinars in this series

Like the sound of all webinars in this series? Why not sign up for the remainder of the series and we’ll send you a reminder on the week of each webinar. If you miss any, don’t worry we record all our webinars so you can get them on catch up.

Need to move quicker? We have several options to run you through these topics in person or you call simply call us for a chat.
Download our Discovery Day Pack for more information.

Redspire provides innovative digital transformation, CRM, customer engagement solutions and services to enable new ways to work better.
We combine a commercial customer centricity approach and design thinking consultancy with the technical capability of systems integrators.

Our leading clients span a diverse range of industries, trust our capabilities to deliver, create impact and power customer engagement through secure, personal CRM workspaces that provide people with instant access to essential data and communications on any device, anywhere mobile access.

Harnessing our experience delivered through the expertise of our people and our strong partnership with Microsoft, we believe this makes us your delivery partner for change.