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Step 3 - Overview of CRM steps for success

Please join us for our new CRM preparation series:

Your 8 Steps to CRM Implementation Success

In Step 3, Billy Lyle gives you a high-level overview of each phase of the CRM implementation lifecycle and identifies likely painpoints and how to overcome them.

20 Minute Webinar: Thursday 14th December 2017 @ 11:00 am

Register here

Just a few details and we’ll send you everything you need to join our webinar. If you can’t make it, you can still register and we’ll make sure you get the recording.

What's covered in this webinar?

The Phases of CRM Implementation

Sign up for our webinar and learn what steps you need to take to set out your CRM lifecycle. User adoption defines the success of your CRM choice and implementation. There is a process that makes getting it right a probability. Understanding your own requirements, how to select the right partner or vendor, how to implement and what support and business as usual activity you need will ensure you get it right.


Join our 20 minute webinar

In this webinar, the third of our CRM Preparation Series, we’ll give you a high-level run through of the CRM project phases.

Date: Thursday 14th December 2017
Time: 11:00 am

Simply send us your details on the register. The webinar will be recorded as part our series so it’s no problem if you miss it as we’ll send you the catch up.

Webinar objectives:

  • Understand the phases of a CRM project and identify where to begin within your organisation.
  • Identify the areas that are straightforward and those that will require further internal input.
  • Explore the journey from requirement scoping through to ongoing support once your CRM is up and running.

Series overview:

This webinar is the third in our expert-led new CRM Preparation Series. In future webinars, we’ll show you how to scope your requirements & understand partner/vendor relationships. We’ll explain how to create a robust business case and to estimate the ROI of implementation. See our full topics list below.

By registering for this webinar, we’ll automatically let you know when the next upcoming webinar from the series will run.

Your Presenter:


Billy Lyle, Managing Director, Redspire CRM

Billy Lyle

Managing Director,

Redspire CRM

Of course, we’re also on hand to answer your questions.

Just add your details on the form to register. We don’t pass your information on to anybody else and we promise to leave you knowing more that you did before.

More webinars in this series

Like the sound of all webinars in this series? Why not sign up for the full series and we’ll send you a reminder on the week of each webinar. If you miss any, don’t worry we record all our webinars so you can get them on catch up.

Need to move quicker? We have several options to run you through these topics in person or you call simply call us for a chat.
Download our Discovery Day Pack for more information.

Redspire provides innovative digital transformation, CRM, customer engagement solutions and services to enable new ways to work better.
We combine a commercial customer centricity approach and design thinking consultancy with the technical capability of systems integrators.

Our leading clients span a diverse range of industries, trust our capabilities to deliver, create impact and power customer engagement through secure, personal CRM workspaces that provide people with instant access to essential data and communications on any device, anywhere mobile access.

Harnessing our experience delivered through the expertise of our people and our strong partnership with Microsoft, we believe this makes us your delivery partner for change.