In our 2016 Benchmarking report discover:
- The surprising primary reason for implementing CRM (it isn’t increasing sales)
- How ROI expectations on CRM are increasingly realistic, with 65% of businesses achieving ROI within their expected timeframe
- How IT directors are taking the lead when it comes to project sponsorship
- What the most important considerations are when choosing a CRM platform (it isn’t just cost).
Discover what 2016 holds for CRM projects across the UK, download '2016 Benchmark Report: Measuring CRM Success' now.