The Insurers Guide to: Digital Transformation
Half of all UK business leaders fear that their industries face significant digital disruption
within the next two years.
The financial services sector, which employs 2.2 million people and contributes £66 billion
in taxes to the UK economy, demonstrates the highest level of anxiety, with two-thirds
(65 per cent) of respondents fearing the impact of digital disruption on their markets over
the course of the next 24 months. It’s not unfounded. We are on the edge of another sea
change. As well as macroeconomic, social and regulatory changes, insurers are coping
with more seismic changes brought about by digitisation.
By evaluating the position of your organisation now, you can gear up for the new wave
of customer expectations. This guide will clarify digital transformation and leave you in a
better position to understand the context for your company.