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Dynamics 365 for High Volume Marketing

High Volume Marketing

High volume sales generate a huge amount of meaningful data. So, what if that valuable data is sitting on separate department databases? 77% of ROI comes from segmented, targeted and triggered campaigns so that data is the difference between your customers feeling valued or them feeling like an unimportant number.

Since it launched in late 2016, Dynamics 365 has been described as a game changer for operational efficiency and customer experience. For the first time, the full workflow is on one system so that every interaction is informed, and every sale is creating data and insight to fuel the next wave of marketing.

Join us in our 20-minute webinar as we map out how Dynamics 365 has made it easier to create, run and prove ROI on marketing campaigns.

During this webinar you will learn how:

  • The Single View of the Customer helps you to see the customer amidst the data that your booking and order systems generate.
  • Workflows allow you to automate much of the marketing process letting you focus on planning.
  • Having a fuller picture of each customer helps you to create more targeted marketing across all your channels so that you not only use data to find more customers, but to upsell and cross sell those you already have based on their specific history.
  • Closed loop marketing allows you to track all campaign activity as well as collect and analyse the results.
  • It’s possible to get beyond the booker and access the information of people using your products/services.
  • Learn how dashboards, social engagement and web tracking allow you to understand every customer journey.

Webinar

Presenter:

Billy Lyle

Managing Director,

Redspire CRM Software

Billy Lyle is the Managing Director of Redspire Ltd, a Microsoft Dynamics Gold Certified Partner. Billy’s CRM career spans 22 years and across retail, manufacturing, public sector, financial services and technology sectors.

Redspire has helped organisations identify, implement and manage the right CRM tools to achieve their business objectives.