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Webinars & Events

Every month we discuss the hottest topics from the world of CRM, Dynamics 365 and Digital Transformation. We thoroughly research all subjects to save you the time and our CRM experts present the information to you in an understandable fashion.

As with all of our webinars, even if you can't attend on the day, register anyway and we will still send you the webinar recording and the follow-up PDF guide.

Upcoming Webinars

 

What is Industry 4.0?

Date: Thursday 1st June 2017
Time: 11:00 am
Length: 20 minutes
Presenter: Billy Lyle

At its core, Industry 4.0 is about a human and digital interconnectedness that is already affecting a multitude of sectors. Although the manufacturing industry is the most obvious beneficiary of artificial intelligence and automation, it doesn’t stop at supply chain or ERP. It goes far beyond. It’s already evident in business strategies and solutions across professional services, travel and leisure, media, recruitment and the legal profession but this is just the beginning. By 2020, it will be even more evident and businesses are devoting time to assess their strategy and requirements now.

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Previous Webinar Recordings

 

Dynamics 365 for High Volume Product and Service Marketing

Date: Thursday 11th May 2017
Time: 11:00 am
Length: 20 minutes
Presenter: Billy Lyle

Since it launched in late 2016, Dynamics 365 has been described as a game changer for operational efficiency and customer experience. For the first time, the full workflow is on one system so that every interaction is informed, and every sale is creating data and insight to fuel the next wave of marketing. In this webinar we will show you the true power of Dynamics 365 for high-value product marketing.

Watch Webinar

 

Dynamics 365 for High Value Product and Service Marketing

Length: 20 minutes
Presenter: Billy Lyle

Since it launched in late 2016, Dynamics 365 has been described as a game changer for operational efficiency and customer experience. For the first time, the full workflow is on one system so that every interaction is informed, and every sale is creating data and insight to fuel the next wave of marketing. In this webinar we will show you the true power of Dynamics 365 for high-value product marketing.

Watch Webinar

 

Dynamics 365 for Customer Service

Length: 20 minutes
Presenter: Billy Lyle

In this Dynamics 365 for Customer Service webinar, our MD, Billy Lyle will take you through a live demonstration of the Customer Service app and discuss the new features that have been introduced since the release of Dynamics 365.

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Dynamics 365 for Sales App

Length: 30 minutes
Presenter: Billy Lyle

In this Dynamics 365 for Sales webinar, Billy Lyle will talk you through what’s new in the Sales app, how it can help you manage your sales pipeline better than ever and how the Sales app integrates with the rest of Dynamics 365 suite of applications.

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Digital Transformation

Length: 30 minutes
Presenter: Billy Lyle

In this webinar, our MD, Billy Lyle talks through Microsoft’s vision for Digital Transformation. We explore what changes in technology we expect to see businesses adopt in 2017 and beyond and discuss what other possibilities your business can consider to keep your systems and processes up to date.

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Dynamics 365 Licensing Explained

Length: 30 minutes
Presenter: Paul White

In this Dynamics 365 Licensing webinar we will take you through the new licensing model and discuss the difference between team members, apps and plans along with the corresponding pricing for each level of subscription.

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Inside View of Dynamics 365

Length: 20 minutes
Presenter: Billy Lyle

In our Dynamics 365 webinar our MD, Billy Lyle looks at how Dynamics 365 brings together a powerful arsenal of business tools to create an all-in-one customer relationship & resource management platform.

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How insurers are using Dynamics to create customer centricity.

Length: 20 minutes
Presenter: Billy Lyle

In our Insurance webinar our MD, Billy Lyle looks at how Microsoft Dynamics CRM helps insurers increase productivity and make the most from customer interactions.

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