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Enterprise Wide Collaboration

Presenter: Dave Burrell, CRM Specialist, Redspire

Duration: 12 minutes

In this webinar from our series What’s new in Microsoft Dynamics CRM 2013, you’ll learn about:

  • The functionality of the ‘What’s new’ feed
  • The ability to post updates directly to customer records
  • Social networking through Yammer:
    • Sharing documents
    • Creating events
    • Organising users in groups
    • Desktop pop-up notifications
  • Filtering updates within customer reports

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