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Business Processes and Workflow

Microsoft Dynamics CRM 2013 processes workflowPresenter: Dave Burrell, CRM Specialist, Redspire

Duration: 15 minutes


In this webinar from our series What’s new in Microsoft Dynamics CRM 2013, you’ll see:

  • The new look of the workflows
  • How to find your way around your business processes
  • How to carry out the basic procedures in 2013 that you’re used to in 2011:
    • How to qualify a lead
    • How to progress into the next process stage
    • And how to easily customise your business workflows

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