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Video on demand

Digital Transformation

Length: 30 minutes
Presenter: Billy Lyle

In this webinar, our MD, Billy Lyle talks through Microsoft’s vision for Digital Transformation. We explore what changes in technology we expect to see businesses adopt in 2017 and beyond and discuss what other possibilities your business can consider to keep your systems and processes up to date.

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Dynamics 365 Licensing Explained

Length: 30 minutes
Presenter: Paul White

In this Dynamics 365 Licensing webinar we will take you through the new licensing model and discuss the difference between team members, apps and plans along with the corresponding pricing for each level of subscription.

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Inside View of Dynamics 365

Length: 20 minutes
Presenter: Billy Lyle

In our Dynamics 365 webinar our MD, Billy Lyle looks at how Dynamics 365 brings together a powerful arsenal of business tools to create an all-in-one customer relationship & resource management platform.

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How insurers are using Dynamics to create customer centricity.

Length: 20 minutes
Presenter: Billy Lyle

In our Insurance webinar our MD, Billy Lyle looks at how Microsoft Dynamics CRM helps insurers increase productivity and make the most from customer interactions.

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One step ahead: Getting your CRM specification right

Length: 25 minutes
Presenter: Billy Lyle

Whether you’re looking to implement a CRM system for the first time, or you’re looking to overhaul your systems and upgrade, our step-by-step webinar will help you to get your CRM specification process right, ensuring success later down the line.

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Webinar: Microsoft Dynamics and Office 365: The Unfair advantage that your Competitors Sales Teams are adopting.

Length: 30 minutes
Presenter: Billy Lyle

Our MD Billy Lyle will discuss how improving lead management, opportunity management and sales team management can significantly increase the efficiency and productivity of your sales team. You will be taken through what we have been doing for our clients in order to ensure that they can maintain competitive advantage over their competitors.

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Streamline your process using CRM- Watch CRM Video

Webinar: Streamline your Process Using CRM

Presenters: Dave Burrell & Paul McLaughlin
Duration: 30 minutes

Free up your people’s time chasing necessary paperwork by triggering workflows and notifications, creating appointments and tasks, all whilst being carefully monitored ensuring departments and businesses do not miss vital opportunities and tasks.

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Watch CRM VIdeos

How to Grow your Business with CRM

Presenters: Rick Lyle, Dave Burrell
Duration: 25 minutes

How can CRM help you increase your margins while keeping your customers happy? Watch this webinar and find out.

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Managing Complex Relationships in the Oil & Gas Industry

Presenters: David Greenlees, Dave Burrell
Duration: 30 minutes

Learn how to focus on the key influencers in each stage of any project lifecycle.

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Watch Video to improve how you use your CRM System

Qualifying the Sales Pipeline in Oil & Gas

Length: 25 minutes
Presenters: Dave Burrell, David Greenlees
Content: Online Webinar

How can you improve your sales processes to boost your sales performance?

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Improve your sales process by watching this CRM Video

Using CRM to Promote Sales Growth

Length: 29 minutes
Presenters: Dave Burrell, David Greenlees

Learn how to improve your sales by using your CRM.
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Using CRM for Marketing Automation

Length: 31 minutes
Presenters: Paul McLaughlin, David Greenlees

What is CRM and how can you use it to improve your marketing performance?

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How to Deliver a CRM Project

Length: 26 minutes
Presenter: Rick Lyle

Depending on which research you believe, somewhere between 50% and 80% of CRM projects fail. With more than 15 years experience in delivering IT projects, Rick Lyle will discuss the steps that you need to take when planning your CRM project to ensure a successful deployment.

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microsoft dynamics crm 2013 platform enhancements

Microsoft Dynamics CRM 2013 Platform Enahancements

Length: 12 minutes
Presenter: Dave Burrell

Watch this quick session to learn about the most important changes to Online and On-Premise CRM platforms. Dave Burrell talks in detail about the ways Microsoft has made their CRM more user-friendly and easier to personalise.

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Microsoft Dynamics CRM 2013: Enterprise Wide Collaboration

Length: 12 minutes
Presenter: Dave Burrell

In this video, Dave Burrell talks about how Microsoft Dynamics CRM 2013 enables the collaboration between your employees and teams. Watch this session to learn about Yammer, the ‘What’s new’ feed and more.

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CRM on the Go

Length: 13 minutes
Presenter: Dave Burrell

In this 13 minute session, our CRM Specialist Dave Burrell talks about the mobile versions of Microsoft Dynamics CRM 2013. Watch this video to see the look and feel of the tablet version and learn about the capabilities and limitations of mobile CRM.

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Business Processes and Workflow

Length: 15 minutes
Presenter: Dave Burrell
Watch this quick demonstration of Microsoft Dynamics 2013 Processes and Workflow functions. You’ll learn how to navigate around the new 2013 interface as well as how to adjust the various stages of your business processes.

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Microsoft Dynamics CRM 2013 User Interface

Length: 13 minutes
Presenter: Dave Burrell
Join Redspire CRM as we review the user interface of Microsoft Dynamics 2013.
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Marketing Automation: Can It Help And At What Cost?

Length: 27 minutes
Presenter: Michael Flannigan
What is Marketing Automation? How will it help my business? What are the cost implications? These and other questions are answered during this 30 minute session.

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Getting Sales & Marketing to Fall In Love

Length: 27 minutes
Presenter: Michael Flannigan
Marketers: how many of you have been involved in meetings where an underperforming sales person blames the poor quality of leads as the reason they missed their target? And sales people; are you really expected to convert a ‘lead’ who has attended a webinar and who – it turns out – is a research student? Using an integrated sales and marketing automation CRM, like target360, can make the relationship between sales and marketing much more fruitful.

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