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Can Dynamics 365 Make CRM Bearable for Sales Teams?

It’s somewhat ironic that most CRM systems were historically developed with sales and marketing in mind and yet, sales team members who love CRM are few and far between. Here are some of the perceptions of CRM amongst sales professionals:   Big...

Does your CRM Partner Make You Happy?

OK, this is a bit clichéd. We’ll say it anyway. We really do care about out clients’ businesses. Maybe it’s because we get so entrenched in them when we’re helping them assess the case for CRM. Maybe it’s because getting to know the people...

Digital White Noise

Back in January, we looked at what digital transformation means these days and on the 16th of this month, we’ll be walking you through how Microsoft are tackling it with Dynamics 365. A recent Insurance Age article described how the industry’s structure...

The Lowdown on Microsoft Dynamics 365 Licensing

Dynamics 365 licensing has been our hot topic this past month. We had so many questions about it that we prepared a webinar and a guide that would help businesses get their heads around it. The first impression was that it was going to be a real change...

Why Dynamics 365 Changes The CRM Conversation

When we started to introduce our existing customers to Dynamics 365, the big question was ‘what’s so new?’ And here’s what we outlined.   Firstly, let’s look at the market Dynamics 365 has launched into. 52% of organizations now have confidence...