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The Truth About Your Customer Service

All successful businesses have one thing in common. They ‘get’ their customers. Not only do they make sure the product/service is meeting their needs, they make sure that their relationship with them is unshakeable by providing the best possible customer...

Can Dynamics 365 Make CRM Bearable for Sales Teams?

It’s somewhat ironic that most CRM systems were historically developed with sales and marketing in mind and yet, sales team members who love CRM are few and far between. Here are some of the perceptions of CRM amongst sales professionals:   Big...

Does your CRM Partner Make You Happy?

OK, this is a bit clichéd. We’ll say it anyway. We really do care about out clients’ businesses. Maybe it’s because we get so entrenched in them when we’re helping them assess the case for CRM. Maybe it’s because getting to know the people...

What Does Digital Transformation Mean Now Anyway?

Digital transformation.  It’s a catch all term for how digital technologies are changing the lives we lead, and the businesses we operate today.  To be honest, it’s overused. You’ll see it in nearly every article you now read. What’s the problem...
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