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What would be in your CRM Christmas stocking?

Microsoft have been thinking sales, marketing and customer service with their new update to Microsoft Dynamics CRM this Christmas. There are some fantastic enhancements and new features that will push your productivity through the roof. Which ones would...

What does Microsoft Dynamics CRM have in store for your Customer Service team this Christmas?

Be nice to your customer service team this Christmas. Microsoft recognised the need to modernise their current customer service infrastructure. Microsoft Dynamics CRM fall update, has introduced a consolidated solution which includes self-assisted and...

Merry Christmas From Redspire

    We hope that you have a relaxing festive break and come back ready for what 2016 has in store!       As it is Christmas we have put together a festive treat for you. Under the Redspire Christmas tree you will find some fantastic...

What is on your Marketing Departments Christmas wish list?

Don’t forget about your marketing department this Christmas The recent CRM 2016 update to Microsoft Dynamics CRM has seen a number of improvements that would make the lives of those within your marketing department more productive and less stressful....

All your Salespeople need this Christmas is Microsoft Dynamics CRM

The recent update to Microsoft Dynamics CRM has introduced a number of useful sales related goodies that will put a smile on the face of any salesperson. One of the main updates is the new enhanced mobile offline capability. This will enable your sales...

The Importance of Defining High Level Business Objectives Before Embarking on a CRM Initiative

What are Objectives? Objectives are statements describing what the project is to achieve in order to be considered a success, and they act as a guide in managerial decision making. One of the most important aspects of CRM implementation is the formulation...

How to Ensure That You Select The Best CRM System and Partner

There are many factors to take into account when considering implementing CRM, and these differ significantly from business to business, so unfortunately there is no set of instructions as all businesses have different requirements. For people who are...
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