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The drivers of CRM adoption vary by department – here are some tips for each team leader. You may be convinced of the case for CRM. But what about the people who work for you? 9 out of 10 companies of over ten people use CRM. If you lead...
A new blog on how the right CRM customer experience can retain customers, not just attract them.
Uncover if your CRM plans are made of the right stuff – or are at risk of becoming besieged by CRM implementation issues
Microsoft Dynamics 2016 updates drive extra sales by offering better sales pipeline CRM visibility and CRM insights. When business leaders use the phrase “the story behind the numbers”, they’re not talking about the bottom line or the profit margin....