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CRM Trends and Predictions for 2015 – and What They Mean for You

2015 sees the continuation of many CRM trends, but now there’s the tools for you to capitalise on them Roll up your sleeves for the new year! Why, we hear you ask? Well, there are some major CRM trends to look forward to in 2015. Microsoft recently...

5 High-ROI Marketing Tools That Rescue the Customer Journey

Only 2% of customers buy on their first visit – these marketing tools will get them to complete the customer journey. Let’s be honest. It’s very rare that you visit a website and want to buy something straight away. A customer journey just...

Easier than You Think: Bringing Predictive Analytics into Your CRM Programme

Predictive Analytics isn’t all maths; some of its basic concepts can deliver huge gains from any Customer Relationship Management programme. Growth-focused SMEs, without enterprise-scale budgets, want one thing from their CRM: conversions. Performance...

Motivate Your Sales Team with CRM: Here’s How…

Motivate your team to get the most from your CRM and sales department by understanding that it’s about the process as much as the product. It’s hard to recruit great salespeople. Harder still to keep them great. It’s important that you get...

3 Tenets That Make CRM Work

There are three simple principles behind profitable CRM – customers, relationships and management. CRM – it’s as easy as 123. The clue is in the name. CRM – Customer Relationship Management – is built on three principles: 1. Customers. 2....

Microsoft Dynamics CRM 2015 Online pricing

We’re happy to see so many people eagerly expecting Microsoft Dynamics CRM 2015. As you already know, the main attraction of CRM 2015 is that it’s going to bridge the gap between Sales and Marketing. So what about CRM 2015 pricing? In this blog,...

Warning: Why the CRM System You’ve Got Is Failing

Noticing that your business isn’t running as smoothly as it should could mean that you have a CRM failure. Sometimes your sixth sense feels there’s something wrong, doesn’t it? You get the feeling that your business isn’t working quite as smoothly...
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