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The new Microsoft Dynamics was launched on October 31, but this new CRM platform (customer relationship management) shouldn’t be a Halloween horror story for the software giant, which is promising much better social CRM, a great experience on mobile...
So, you’ve forked out for a customer relationship management (CRM) system, the last thing you want to do now is hand over more cash for training. But, is this investment the only way to get the best out of your new CRM system, saving money in the long...